Can we help you?...

The Police Department front lobby is the front door as well as the front porch of the Greenville Police Department. 

A large volume of police-related business is conducted in the lobby and at the front desk, which is staffed daily by our Community Services personnel and by police officers. 

Many people come to the police department each day to file police reports for every type and variety of incident.  The Community Services personnel see reports for everything from a stolen lawn ornament to sexual assaults, and all things in between. 

Homeless people seeking admission to the Greenville Homeless Shelter come to the front desk to get background papers completed for admission.  Job applicants come here to get fingerprinted.  Almost everyone who has their car towed in Greenville comes through the front lobby to obtain a vehicle release form.  Some people come just to ask directions.  The personnel staffing the front desk see it all, daily.   They maintain a calm composure in the midst of occasional chaos, and seem to handle the many requests for help efficiently and effectively.    

The front desk is open to the public from 7:00 am until 11:00 pm, daily.  Non-sworn Community Services personnel are on duty from 7am to 7pm.  Police officers may be assisting them sometimes during the day, and police officers staff the desk at night until 11pm.  Anyone needing help after 11pm can speak with a dispatcher through an intercom located outside the front door, and a police officer will come to assist them.

Fingerprinting for job applications is conducted on Tuesdays & Thursdays from  8 -10am, and 1-4pm.  Volunteers graciously give their time and assist with fingerprinting--What would we do without the volunteers!?

Another vital part of the front lobby is the Records Division.  The Police Records Division is located on the first floor of the police department and has an access window in the front lobby for customer service. The normal hours of operation are 9:00AM to 5:00PM, Monday through Friday.  Records is closed to the public on Holidays. 

The Records Division handles public requests for Accident, Arrest, and Case Reports as well as applications for various permits.  Each day a small army of people come to the Records window to retrieve police case reports & accident reports.    A small fee is charged for making copies of reports under certain circumstances.  Victims are never charged for getting a police report, though.

Some of the unseen duties of our Records Division include merging computerized records from the Field Reporting System into our Records Management System.  They do quality control, auditing, and data entry.   The Records Division is also responsible for organizing and submitting Greenville Police Records to the NC SBI for

addition to the Uniform Crime Report.

Staffing the front desk and the records division are sometimes thankless jobs, it seems, but they are both extremely important to the proper functioning of the Greenville Police Department.